Welcome to Javelina Software's ADHQ Enterprise Version 9.0

1. What is ADHQ Enterprise?

ADHQ Enterprise(tm) simplifies Active Directory (AD) management by providing administrators with the tools to modify AD objects, the reports to monitor AD status, and now the profiles to delegate AD tasks. Using the Admin Console you can create and enable profiles that define what tools and reports are accessible to which admins and what portion of AD those admins may access. The tools, reports, and the entire UI can be customized to match the specific needs of the profile members. We've also included sample profiles, such as the Password Reset Admin, for you to use directly or copy and customize as needed. Of course, the Enterprise version contains all the same powerful features found in our Professional version such as the bulk import of AD additions and changes, a Search and Replace engine for quickly finding and fixing AD problems, a set of Security Tools for analyzing and cleaning ACLs, extensive reporting capabilities with over five hundred built-in reports, and much more.

2. Minimum Client Requirements

ADHQ has the following requirements:

• A PC running MS Windows Server 2012 R2, 2016 or Windows 8, 10, or 11.
• Connection to a Windows 2012, 2016, or 2019 Active Directory network.
• 300MB of disk storage for the software.
• Must be logged in as a user with administrative rights in the Domain (or Organizational Unit). More specifically, the logged in user should have the right to create users in the destination container.
• To send email via Exchange the user must have an Exchange mailbox and be a member of the local Administrator's group
• To report on Exchange attributes the user must have an Exchange mailbox, be a member of the local Administrator's group, and have Exchange Admin privileges
• To modify or report on Office 365 users or licenses the user must have an Office 365 account with Global Administrator privileges. The account information must be entered into the Office 365 tab of the Options dialog. The account must not have multi-factor authentication enabled.
• To report on Exchange 2016 mailboxes the user must have an Exchange mailbox on an Exchange 2016 server and have Exchange Administrator privileges.

Office 365 and/or Exchange 2016 require the following items to be installed. The installer will attempt to automatically install these items, but may not always succeed. If you wish to manage Office 365 or Exchange 2016 you will need to ensure these components are also installed.

• .NET Framework Version 4.7.2 (Office 365 and Exchange 2016)
• ExchangeOnlineManagement Powershell Module (Office 365 and Exchange 2016)
• AzureAD Powershell Module (Office 365 only)
• Az.Accounts Powershell Module (Office 365 only)

3. Installing ADHQ Enterprise

Installing ADHQ Enterprise software:

ADHQ Enterprise is comprised of three different pieces of software that must be installed in order to use the product. You must first install the service and admin console to a server machine using the service install program. Afterwards, you should install the client software to your administrator's workstations.

To install the ADHQ Enterprise service software, follow these steps:

• From the chosen PC, execute the adhqservice90.exe installation program.
• Read the welcome message and click Next.
• Read the license agreement, check the box labeled "I Agree to This License", and click Next.
• Select an installation directory, and click Next.
• Choose which components to install. Both the service and admin console should be installed.
• Select a Start Menu folder to add the program icon to, and click Next.
• Select an installation type, i.e. for all users or only the current user, and click Next.
• Click the Install button to start the installation.
• Once the installation is complete, click on Finish to close the installation program.

To install the ADHQ Enterprise client software, follow these steps:

• From the chosen PC, execute the adhqclient90.exe installation program.
• Read the welcome message and click Next.
• Read the license agreement, check the box labeled "I Agree to This License", and click Next.
• Select an installation directory, and click Next.
• Select a Start Menu folder to add the program icon to, and click Next.
• Select an installation type, i.e. for all users or only the current user, and click Next.
• Click the Install button to start the installation.
• Once the installation is complete, click on Finish to close the installation program.

Uninstalling ADHQ Enterprise software:

To uninstall ADHQ Enterprise software, follow these steps:

• Execute the Add/Remove Programs applet from the Control Panel.
• Select ADHQ Enterprise from the list of installed software.
• Click on the Add/Remove button and follow the directions.

4. Known Issues

• Running ADHQ from a server can cause certain functions to fail, such as modifying the mailbox or running the Mail Information report, because certain DLLs were not installed to the local machine. To avoid these problems, always install ADHQ directly to the local machine.
• Loading ADHQ for the first time causes it to read the entire schema from the Domain Controller. This can be a slow process if you are connected to your Domain Controller via a slow link. However, after the initial load is complete, the schema information is cached and subsequent loads will be much quicker.
• Reporting on the size of Exchange mail folders may be slow because these properties must be retrieved using the MAPI interface to the user's mailbox, rather than simply reading an Active Directory attribute.
• If you do not have appropriate permissions to the Share on a Home Folder, regardless of your security access to the underlying directory, you will receive a Warning message during Simulation mode if you attempt to delete the Home Folder.
• When the Run Later feature has been used and then the Task is renamed in MS Task Scheduler, the Task will not run as scheduled. This is a problem within TS. You can work around this by modifying the task again to change something simple. This seems to then allow the task to run.
• If creation of hidden shares as home directories is desired, include a $ at the end of the Share Name field.
• In order to send Exchange email messages or to report on Exchange mail attributes the logged in user's email address must not be hidden from the Global Address Book.

5. License and Legal Information

Please see the license file for the complete licensing and legal information.

6. Version History

Please see the ADHQ Enterprise version history file for a complete version history.

7. Getting Help

For any assistance, please contact Javelina Software at:

Javelina Software
3900 Calawasse Road
Edgewater, MD 21037

8. Feedback

If you have any suggestions, comments, bugs, or concerns to report, please send your feedback to: [email protected].