Trouble Free Password Management
ViperGuard is a self-service password reset system designed to reduce costly help desk tickets, empower users, maximize security, and improve efficiency.
The ViperGuard system allows end users to unlock their own accounts and reset their own passwords by simply answering a few previously configured questions. When an end user forgets their password, they simply click on a button on their logon screen and are instantly linked to the ViperGuard Reset Password web site.
The web site steps them through the process of authentication by asking them a few questions and allowing them to enter a new password for their account. The web site in turn connects to a secure back end service which performs all the required authenticating, account unlocking, password resetting, auditing, and emailing.